Job Duties:
Ensures the well-being and safety of the staff and customers
• Follow and enforce best practices and brand standards
• Works alongside employees to ensure restaurant is continually meeting production demands and standards for food quality, service times and service experience
• Opens/closes the restaurant, with access to the safe and/or float
• Will ensure smooth operations of shifts and shift change-overs
• Complies with all cash management and accounting procedures
• Assigns work stations and manages breaks
• Resolves issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies. Documents all issues and ensures management has necessary information regarding these issues.
• Effectively uses the operating system to balance key goals of speed, food quality and cost management.
• Completes various tasks as requested by management that may include but is not limited to: daily and weekly paperwork, inventory, purchasing
• Trains and coaches staff as directed by management. May also assist with staff performance evaluations as required by management
Job Requirements:
• 1 year supervisory role AND 3 years of restaurant experience
• Completion of a secondary school
• Ability to communicate effectively in English
• Ability to deal well with a variety of people: customers, fellow employees and management
• Initiative, good judgment, and ability to make quick decisions under sometimes stressful conditions
• Responsible, reliable, honest
• High standard of cleanliness and hygiene
• Ability to manage multiple tasks
• Valid Food Safe Certificate (or agreement to obtain this within 60 days of promotion).
• Able to stand and walk for extended periods.
• Able to do some heavy lifting
• Able to work nightshift and weekends
